I. General provisions
OMETA UAB, legal entity code 148167063, registered office address Žagienio g. 12, Panevėžys, Lithuania (hereinafter referred to as the “Company”) is the owner and operator of this online shop.
Contact details of the Company:
Address.
Phone: +370-612-26060
E-mail: [email protected]
We emphasize that by using the website of the Online Shop and the services provided therein, the visitor of the website (hereinafter referred to as the “User”) agrees to the provisions of the Privacy Policy. If the User does not agree to comply with the provisions of the Online Shop Privacy Policy, the User may not continue to use the Online Shop. By reading the Privacy Policy and continuing to use the Online Shop, the User confirms that he/she accepts the Privacy Policy.
Actions involving the use of the User’s personal data shall be carried out in accordance with the General Data Protection Regulation, the Law on Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating this area.
The Company has the right to unilaterally change the provisions of the Privacy Policy at its own discretion, and Users shall be notified of the changes made, which shall come into force on the day of their publication on the website of the Online Shop.
Detailed information about the Company, contact details of its representatives, including persons responsible for the protection of the personal data of the Users of the Online Shop, can be found in the “Contacts” block of the Online Shop website.
II. Basic concepts
Data controller – UAB “OMETA”, legal entity code 148167063, registered office address Žagienio st. 12 Panevėžys, following the provisions of legal acts, establishing the purposes and means of data processing.
User – a person who visits the Online Store, seeks to buy (buys) the products (goods and/or services) sold in it.
Personal data – any information related to a natural person – a data subject whose identity is known or can be directly or indirectly determined.
Data Recipient – a natural or legal person, government authority, agency or other body to which personal data is disclosed, whether or not it is a third party. Note: Public authorities that may receive personal data in the context of a specific investigation are not considered data recipients.
An online store account is an online store login account that is created by the User himself and where the User’s data and purchase history are stored and managed.
Cookies are extremely small files that are temporarily saved on the hard drive of the User’s device used to browse the Online Store. Cookies help to recognize the User the next time he visits the Website, and also allow him to save his browsing history, options.
III. Ways of obtaining personal data and purposes of processing
The Data Controller receives the User’s personal data when the User provides information about himself by creating a personal account in the Online Store and purchasing any product and/or communicating with the Company in any form.
It should be noted that the data collected by the Company about the User are processed for the following purposes:
a) in order to carry out electronic trade in the Online Store and provide all other related services;
b) in order to analyze, evaluate and improve the quality of services provided;
c) in order to ensure that all possible disputes between the User and the Online Store can be resolved promptly and objectively correctly;
The Company ensures that the User’s personal data is not collected and processed for any other purposes unrelated to the specified ones.
IV. Personal data are collected and processed by the company, and the duration of their storage. Legal basis for processing
The company collects and processes the following personal data:
approved by the legal basis for the conclusion and execution of the contract. The specified personal data about the User are collected and processed when implementing online trade and providing other related services: User’s name, surname, e-mail address, telephone number, product delivery address, Internet Protocol (IP) address, bank account number, purchased goods payment method, product order history, claims expressed by the User, inquiries;
approved on the legal basis of the Company’s legitimate interest. The specified personal data about the User are collected and processed in order to analyze, evaluate and improve the quality of the services provided and to ensure that all possible disputes between the User and the Online Store can be promptly and objectively resolved correctly: audio recording (conversation recording) data, claims and complaints .
The Company informs that it is aware of the importance and significance of the User’s personal data, therefore it makes all necessary efforts to ensure the security and confidentiality of this data. In order to avoid possible unauthorized access to personal data or unauthorized disclosure of personal data, the Company has implemented appropriate technical and organizational security measures and is constantly updating them. Nevertheless, it is recognized that even properly selected and implemented technical administrative security measures cannot ensure complete data security.
The Company determines the personal data storage terms in accordance with the General Document Storage Terms Index approved by the Chief Archivist of Lithuania and taking into account the purposes of personal data processing. Thus, the Company protects Users’ personal data as follows:
The User’s personal data, processed for the purposes of conducting electronic commerce on the Company’s Online Store website, are stored for 5 (five) years from the User’s last use of the Company’s Online Store;
The User’s personal data, processed for the purposes of providing services, are stored for 5 (five) years from the User’s last use of the Company’s services;
The User’s personal data, processed in order to analyze, evaluate and improve the quality of the provided services and to ensure that all possible disputes between the User and the Online Store can be promptly and objectively resolved correctly, are stored for 3 (three) years from the date of receipt of the relevant personal data.
At the end of the specified personal data storage period, the Company destroys such personal data processed about the User.
V. User Rights
In its activities, the company demands and strives to ensure the security and proper maintenance of the personal data of the visitors (Users) of the Online Store. The Company, acting as a Data Controller, respects, adheres to and implements the requirements of the following legal acts regarding such User rights:
- rights to information. The User has the right to be informed about the Company’s processing of the User’s personal data;
- the right to receive information related to the User’s personal data processed by the Company;
- the right to correct the User’s personal data, if they are inaccurate or incomplete;
- the right to be forgotten when personal data become unnecessary for the data controller to achieve the purposes for which they were collected or otherwise processed; if the User withdraws his consent, which was the basis for the processing of personal data and the Company has no other legal basis for processing personal data; The user does not agree to the processing of personal data and there are no overriding legal reasons for processing personal data; if personal data was processed illegally; personal data must be deleted in accordance with the legal obligation established by legislation; The user’s personal data was collected in the context of offering information society services;
- the right to limit the processing of the User’s personal data when the User disputes the accuracy of the personal data for such a period during which the Company can verify the accuracy of the personal data; the processing of personal data is illegal and the User does not agree to the deletion of personal data and instead requests the restriction of its use; The Company no longer needs the User’s personal data for the purposes for which they were collected, but the User needs it to assert, enforce or defend legal claims;
- the right to portability of personal data. The User has the right to receive personal data related to him, which he has provided to the Company, when the processing of the User’s personal data is based on consent or a contract and such User’s personal data is processed by automated personal data processing tools. In such a case, the User has the right for the Company, when technically possible, to directly forward the personal data to another data controller;
- the right to withdraw consent to the processing of personal data, when the processing is based on the User’s consent.
In addition to the rights already listed, the User, if he believes that the processing of personal data related to him is carried out in violation of valid legal data protection legislation, has the right to file a complaint with the State Data Protection Inspectorate (address A. Juozapavičiaus st. 6, LT-09310 Vilnius, Lithuania) .
The Company indicates that it will take all necessary decisions and take necessary actions in implementing the User’s discussed rights immediately, as soon as possible, but no later than within 1 (one) month from the date of receipt of the User’s written request. The Company also indicates that, if necessary and taking into account the complexity of the application and the situation and the number of applications received, this deadline can be extended for another 2 (two) months. In such a case, the Company, having made a decision to extend the above-mentioned deadline, undertakes to properly notify the User about it, specifying the duration of the deadline extension and the reasons for it.
VI. Transfer of personal data to third parties.
Disclosure of data
The company, acting as an Internet store, in carrying out its activities and fulfilling its obligations, uses reliable third parties established in Lithuania and other European Union countries, such as courier services, IT system administrators, lawyers, tax consultants, direct marketing and service stations (servers). services of companies providing rental services. In order to achieve the goals of personal data processing specified in the Privacy Policy, taking into account the specific purpose of personal data processing, the Company has the right to transfer and transfers the User’s personal data to the above-mentioned third parties.In certain cases, the User’s personal data may be transferred to a third party operating outside the European Union. However, the Company ensures that the User’s personal data is transferred to third parties only in such a way and only to the extent that it is necessary for the direct implementation of their duties and ensuring the User’s legitimate interests. The company also confirms that it has established appropriate protection measures when personal data is transferred to countries outside the European Union, and the User is guaranteed the opportunity to exercise all his rights and remedies as a data subject established in legal acts.
The Company assures that it and the third party to whom the Company transfers personal data are subject to separate agreements concluded between the parties, which discuss the obligations of the third party to the Company and which establish the obligation of the third party to ensure the security of the transferred personal data necessary for the execution of the agreements, as well as to implement the necessary technical and administrative measures security measures.
The Company ensures the security and confidentiality of the User’s personal data, i.e. i.e. it does not have the right to disclose the User’s personal data to other entities, with the exception of the exceptions established by legal acts. Exceptions are possible only if it is not required by the process of implementing the services provided by the Company or it is required by the competent state institutions.
By getting acquainted with this Privacy Policy, the User confirms that he understands and accepts his obligation to protect his individual password, login name and other personal data for connecting to the Online Store account. At the same time, he confirms that he understands that he does not have the right to disclose to any other third parties the aforementioned login name and password, Personal data about himself, and if there are suspicions that such data have been disclosed or known to third parties, he must immediately notify the Company accordingly.
VII. Use of cookies
In the online store, data about its visitors is collected using cookies. These are extremely small files that are temporarily saved on the hard drive of the visitor’s device, which is used to browse the Online Store. Cookies help to recognize the User the next time he visits the Online Store, allow saving his browsing history, options, so the User is presented with content more tailored to him, speeds up the search in the Online Store. Please note that most websites use cookies.
The information obtained with the help of cookies is used to make it more convenient to use the Online Store (for example, by “personalizing” it according to the User’s needs), and cookies also help improve the Online Store, analyze visitor habits, in order to plan marketing campaigns more effectively.
The website may use the following cookies:
- necessary technical cookies are cookies that are necessary for the operation of the Online Store;
- functional cookies are cookies that, although not necessary for the operation of the Online Store, significantly improve its operation, quality and user experience;
- statistical cookies are cookies that are used to prepare a statistical analysis of the navigation methods of visitors to the Online Store. Data collected by these cookies is used anonymously;
By clicking the “I agree” button in the special block regarding the use of cookies, the user confirms his consent to the use of cookies. The user also has the right to withdraw his consent to the use of cookies at any time by adjusting the settings of the Internet browser so that cookies are not accepted on the device. However, this may slow down the browsing speed of the Online Store, limit the operation of some functions.
This Privacy Policy is effective from 2018. May 25 Its changes and revisions will be published in the Online Store, indicating the essence of the changes and revisions, so that Website visitors have the opportunity to familiarize themselves with them.